How To Get Help from ISSO

Open Hours

Get general information and travel signatures, drop off or pick up application materials, or get an SSN letter during our regular office hours.

Monday–Friday: 8:30–4:30

Walk-In Advising Hours

Consult with a student/scholar advisor without a scheduled appointment.

Walk-in advising time is limited to 15 minutes per person, and there may be a line. For more involved issues, please make an appointment.

Monday–Friday: 10:00–12:00 and 1:00–4:00

Appointments

Call ISSO to set up an appointment with an advisor for questions that will take more than 15 minutes.

Please make your appointment at least 24 hours in advance.

Phone, Email, and Web

Emergency Help

Trouble at U.S. port of entry, immediate danger of being deported, arrest or detention by a federal officer ...

Call Cornell Police at +1 (607) 255-1111 anytime, day or night, if you are a current student, scholar, or staff member traveling abroad and you are not permitted to return to the United States or if you have other urgent immigration trouble. Cornell Police will immediately notify an ISSO staff member. Do not call 911 for immigration-related emergencies!